Care & Maintenance

  • Wood is a natural product that lives in a comfort zone of 35% - 55% relative humidity, and between 60 and 80 degrees Fahrenheit. To ensure the long life of your wood floor, the HVAC system should remain active at all times.
  • Sweep or vacuum regularly, since built-up grit can damage the finish and surface of hardwood. The vacuum head must be a brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a vacuum with a beater bar head.
  • Remove spills promptly using a soft cloth and cleaning products recommended by Fluent Floors.
  • Never mop or flood your floor with water or other products. It is particularly important that you don't use a steam mop. This can severely damage the flooring.
  • The use of Fluent Floors approved maintenance and floor-care products is highly recommended. Approved products include hardwood floor cleaning products made by Bona, Woodwise, or Basic Coatings.
  • Do not use oil soaps, liquid or paste wax products or other houshold cleaners that contain lemon oil, tung oil or ammonia.
  • Keep pets nails trimmed and paws clean and free of dirt, gravel, grease oil and stains.
  • Use a dolly and protective sheets of plywood when moving heavy objects.
  • Make certain furniture casters and floor protectors are clean and operate properly. Minimum of 1" continuous width is recommended.

Remove shoes with spiked or damaged heels before walking on the floor.

Hardwood Stain Solver

Even stubborn stains can be removed from your Fluent Floors wood flooring quickly and easily. Here's how to keep yours looking like new:

  • Start with the first procedure listed.
  • Only do the procedures necessary to resolve the problem.
  • Always use a clean white cloth for wiping up stains, and turn it frequently to avoid spreading the stain.
  • Rinse with clean water and allow area to dry between procedures.


After installation, clean your floor with an approved industrial floor cleaner. Be sure to remove any residual adhesive with the proper adhesive remover if the floor was glued down.


  1. Vacuum, sweep or dust mop your floor once a week or more if needed. The vacuum head must be felt or brush and a hose attachment is preferable. Do not use vacuums with beater bars or hard heads.
  2. Tracked-in dirt and spills should be wiped up immediately.
  3. When necessary, thoroughly clean the floor with industrial hardwood floor cleaner and a terry cloth mop. DO NOT allow excess cleaner to remain on the floor’s surface or clean the floors with a wet mop and water; excess liquid may damage the floor.
  4. The use of area rugs in high traffic areas and at exterior doors is recommended to help collect excess dirt and moisture. Humidity in the home should remain between 35% and 55%.


Soiled areas caused by food, water or animals
Apply floor cleaner with a soft cloth.
Grease/Lipstick/Crayon/Ink Spots/Rubber Heel Marks
Apply floor cleaner with a soft cloth.
Chewing gum, Candle Wax
Apply a sealed plastic bag with ice on top of the mark.
Minor Scratches & Abrasions
Use a hardwood floor touch-up kit on small areas. Apply a finish coat when large areas are affected.
Chips, Broken Edges and Gaps
Blend in area with a hardwood floor touch-up pen or fill stick.
Deep Scratches & Gouges
Individual planks, strips or parquets that are badly gouged and damaged may need to be replaced.